FAQs
More FAQs- What would be considered non-insured work?
- What about sewage contamination?
- Why are air movers and dehumidifiers used?
Any construction project unrelated to your loss is considered non-insured work. At your request, we will provide a separate estimate for non-insured construction projects, and this work will require separate authorization and payment terms. If the non-insured work will delay the completion of an insured portion, then the situation must first be discussed with your Insurance Adjuster and the ServiceMaster Restore Project Manager.
Hard surfaces can be cleaned and sanitized after water damage occurs. Affected items that cannot be sanitized will require disposal. Porous materials such as drywall, ceiling tiles, insulation, particleboard, paneling, etc. that have been directly affected by the damage should be removed during the emergency service visit.
When water damage occurs in your commercial property, the water can be absorbed into the drywall (sheetrock), baseboards, sub-flooring, carpeting, etc. Drying these materials effectively requires high velocity air movers to accelerate the drying process, before mould and other more serious problems occur. The use of professional-standard dehumidifiers are also necessary for removing the excess moisture to create conditions for efficient drying and prevent further damage to your property.