FAQs
More FAQs- Who is responsible for paying for the service?
- What is the typical response time to a biohazard situation at a commercial facility?
- What is SRM’s pre-disaster program?
As the commercial property owner, you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.
Our team at ServiceMaster Restore understands that time is of the essence when it comes to a biohazard situation in a commercial facility. That's why we are available to respond 24 hours a day 7 days a week. Our highly trained technicians will arrive promptly to assess the situation and begin the cleanup process immediately, reducing the risk of spreading contamination and minimizing downtime for your business. With our specialized equipment and expertise, we work quickly and efficiently to remove all biological waste and thoroughly disinfect the affected area, ensuring a safe environment for both your employees and customers. Trust ServiceMaster Restore to handle any biohazard emergency with speed, professionalism, and care.
Prevention is key when protecting your commercial property. While many restoration companies are only available to provide repair services after a disaster has already occurred, proactive planning is the best way to minimize the extent of damages when unexpected events happen. Our SRM Large Loss program provides businesses with access to a team of experienced professionals who specialize in assessing risks and creating customized plans that address potential disasters before they happen. We identify vulnerabilities and develop strategies to minimize the impact of a disaster, considering factors such as the size, location, and assets of each company. This approach ensures that our clients have detailed protocols they can follow in case of a catastrophic event such as severe weather or fire damage.