FAQs
More FAQs- How quickly can ServiceMaster Restore respond to the emergency situation at my home?
- When would my business use SRM?
- Do the contents of my commercial property have to be moved away from the premises during restoration
ServiceMaster Restore is available to take your call 24 hours a day, 7 days a week, 365 days a year. Depending on the situation and conditions, a ServiceMaster Restore representative will arrive at your home for an initial evaluation within a 2 to 4 hours of receiving the call, or sooner.
If your organization has experienced damage or downtime due to a storm, fire, flood, or other unforeseen event, ServiceMaster Recovery Management offers a comprehensive solution for disasters of all sizes. Our goal is to get your business back up and running as soon as possible using advanced processes and industry-leading technology. Additionally, we can help you prepare for future events through our planning services.
Depending on the scope of work, your belongings and contents may remain on location. In this case, we will take appropriate measures to securely cover and protect contents. Any construction related dust or dirt that occurs as a result of the work, would be addressed in the post-construction cleaning. For large restoration jobs, it is advisable to move all affected contents to a secure, climate-controlled facility in order to protect them and make room for construction. Be assured that our technicians are fully trained and will treat your possessions with the utmost care. Our Automated Inventory Control System tracks the status of your belongings from move out to move back. We will work with you and your Insurance Claims Representative to manage this process efficiently.